Telehealth

With the increasing challenges of daily life, it is more important than ever to look after your mental health. We understand it can be difficult to find a local psychologist with availability for face-to-face appointments. It can also be difficult to fit sessions and travel time into a busy schedule. For these reasons, all of our psychologists offer the convenience of Telehealth sessions via video or telephone.

Convenience

Being able to access your therapy appointment via Telehealth enables you to seamlessly fit your session into your day, whether you are at home or in the office.

Access anywhere in Australia

We know that living outside of a Metropolitan area can result in limited access to specialised mental health care. No matter where you are in Australia you can now have online sessions with our experienced Psychologists.

Easy to use technology

We use an online video platform which has been designed for healthcare and is safe and secure. The video session is protected by end -to-end encryption which means that it can not be recorded or accessed by anyone other than your psychologist and yourself. We will provide you with clear and simple instructions for accessing your Telehealth session. You can use your smart phone, laptop, desktop or tablet for your sessions.

Individualised sessions

Your online sessions will be just the same as if you were in our rooms with us. The only difference will be that you will be in the comfort of your own home or office.

Benefits of Online Sessions

The evidence shows that online sessions are effective and have equivalent outcomes to face-to-face sessions.

Medicare Rebates

The Federal Government introduced Telehealth provisions which ensure that clients referred with a GP Mental Health Care Plan can access up to 10 Medicare Rebates each calendar year.

How to make your Telehealth appointment work for you

Privacy

Make sure you have a private space available to use. Some of our clients have found it works well to sit in their car for their session. Using headphones can also help. Our Psychologists always work from a private space in order to maintain the highest level of confidentiality.

Power Up!

Make sure your laptop or phone is fully charged so you don’t have to scramble to plug in mid session.

Think about what will be most helpful

Just like with face to face sessions, have a think before your session about what will be the most helpful thing for you and share it with your Psychologist so we know how to tailor our session to your needs.